ABOUT US
We are Computer Specialists in dealing with all types of computer problems.
Rayleigh Computer Shop is a popular Computer Shop in the Rayleigh, Essex area we have been in business for over 26 years, providing home customers with all their computer needs.
We provide an unparalleled selection of the very best products, a comfortable shopping experience and with exceptional customer service we believe customer satisfaction is essential that’s why we’re here to handle any issues or queries you may have, and ensure you get the most out of your purchase and shopping experience. We make sure to provide you with the best products, every time. That’s why we partner with the most renowned manufacturers to ensure your satisfaction.
Our experienced Computer technicians are on hand to assist you with your current system to providing you with the latest PC systems and Laptops.
We don't talk computer jargon or make you feel uncomfortable when you ask questions, we just give you free honest advice! Give us a call today and see if we can help.
K. Hardingham
December 2024
Excellent service Thank you, you explained every aspect of my new computer. Thank you once again.
T. Pauley
December 2024
I have just bought a reconditioned lap top, so far so good, Mark was extremely helpful.
J. French
December 2024
Great service. Very helpful at all times.
B. Keech
December 2024
Friendly and reassuring service from John and Mark.
P. Jollands
November 2024
I have dealt with RCS for many years and have always found them helpful and genuine. Just recently I needed a new laptop, I received good advice and had a good transfer from old to new done for me. Great service which I recommend highly.
C. Jones
November 2024
You won’t find better.
R. Greenfield
November 2024
Thanks John and Mark for all your help great service.
D. Tuson
November 2024
Excellent service very professional and friendly team. Always rely on them to sort out any issues. Highly recommended.
L. Armond
November 2024
Very helpful and after running some checks they pointed me in the right direction to retrieve my lost external drive data. Very much appreciated, highly recommend.
C. Wardell
November 2024
Excellent service.
M. Hughes
November 2024
Great no nonsense service.
G. Worters
November 2024
Would highly recommend this place for your pc needs, very honest and very fairly priced services. Fixed my son’s NZXT PC very quickly and even gave it a clean. Thanks guys!
D. Critchell
October 2024
I took in my old laptop to be told what I already suspected. There was no hard sell for a new one but recommendation on what would be suitable for my needs. I did purchase one and they carried out the full transfer of all the data etc ( charge applied). I was more than happy with their service and approach to a non computer literate individual. I would fully recommend and look forward to using them for future servicing and security upgrades.
A. Gooch
October 2024
5 Stars
C. French
October 2024
Always fast service. Always very polite and helpful. Thank you Mark and John.
V. Clarke
October 2024
very friendly and helpful.
I. Flint
October 2024
Quick,efficient friendly sevice.
T. Swift
October 2024
I have been using RCS for some years now for repairs, new computer purchases and servicing. They always provide a first class service, giving helpful advice to someone not too well up with modern technology. I would thoroughly recommend them.
J. Millership
October 2024
Very helpful. Really know their stuff. Helped me buy the correct PSU and helped me with some queries about processors and GPUs. Will shop in here every time from now on.
J. Anderson
October 2024
Best Computer shop I have ever been to. Mark has built me a brilliant machine and I can't thank him enough and his aftersales are also five star!!!!
C. Ray
October 2024
Great service and terrific prices 👍👍👍
J. Thring
October 2024
Very friendly and helpful especially to someone like me who is not very tech savvy. Always good service as well.
D. Lock
October 2024
Excellent Service with friendly and knowledgeable staff.
R. Parry
October 2024
good service as usual!
E. Byford
October 2024
Excellent service from Rayleigh Computer shop.
D. Standing
October 2024
Mark and John provide a first class service.
M. Walpole
October 2024
Had a great experience buying my first pc mark was very knowledgeable,the customer service was great.
B. Killick
October 2024
The annual health check was carried out with the usual expediency, care and consideration. Mark, in addition solved a couple of issues for me. All were completed on time and within the usual price. Thanks again Mark.
D. Day
October 2024
Always great and friendly service, you can trust their advice.
A. Druce
October 2024
Just bought a new laptop as our old one had got to the stage of…turn it on, put kettle on, make tea, drink tea then maybe it had opened. Excellent service, transferred all our data from the old machine (which must have been a challenge 😬). Great service would highly recommend. Now need to get into the habit of making tea before we turn laptop on.
A. Hartopp
October 2024
Fast and cheap repair. Great customer service.
A. Sugg
October 2024
Dropped the PC in at 09.00 for its annual service-received a call at 11.30 saying it was ready for collection. Great customer service!
G. Dale
October 2024
Absolutely first class service and advice. Mark and John continue to provide a first class service that I have enjoyed over many years.
M. Rice
October 2024
Absolutely brilliant! Rayleigh Computer Shop has taken care of my laptop for several years now even though I have now moved 2 counties away, and I can't fault them at all. Always helpful when I ring up because I can't do something or other on it. Just glad they can do mine remotely otherwise I'd be lost. Thank you guys.
M. Walters
October 2024
BEEN WITH MARK & JOHN FOR 12 YEARS, ALWAYS FIRST CLASS CUSTOMER CARE, LOYALTY GOES BOTH WAYS, LATELY WITH A TECH PROBLEM SERVICE HAS BEEN ABOVE & BEYOND, THANKS LADS.
L. Weston
September 2024
Great service, they have looked after my laptops for quite a few years now.
J. Larcombe
September 2024
5 Stars
J. Goldhawk
September 2024
Excellent service as always.
L. Mahoney
September 2024
Would definitely recommend RCS, extremely helpful and friendly, I wouldn't hesitate to ask them anything. Thank you.
V. Wallace
September 2024
I have always taken my laptop into this shop for any problems I was having. I have always found them very helpful and last week I bought a new laptop. They transferred all the data from old to new and set it up for me so I came home and just turned it on and everything was there.I would always recommend this shop.
C. Mallard
September 2024
I rely on RCS to help me when I have a problem with my computers, they are very knowledgeable and helpful. I get them serviced there annually. I have been using their services for about 5 years now and have just bought a new computer from them. Thumbs up from me.
K. Newbon
September 2024
5 Stars
L. Weston
September 2024
Great service, quick and always there if you need help or advice.
C. Webster
September 2024
I have used this company for quite a few years now and the service is excellent.
T. O'Shea
September 2024
Great service as always from John and Mark. Have used them for over 20yrs now and would highly recommend.
C. Black
September 2024
Great customer service as always. Well done guys.
J. Davey
September 2024
Fast and friendly service as always. Brought my laptop in for its annual service on Monday morning and received a text to say it was ready for collection on the following day.
D. Dunsdon
September 2024
Very helpful with my new pc purchase, will definitely use again.
M. Davies
August 2024
First class service, very quick not only dealt with my issues but also some i was not even aware of.
D. Brown
August 2024
Always helpful, would recommend especially to old fashioned people like me who feel a bit lost with all this technology.
M. Spittles
August 2024
first class service as always.
S. Bundfuss
August 2024
I have been going to this shop for the last 5 years, always happy with the service I receive, excellent and very helpful, would recommend this shop.
A. Turner
August 2024
Always happy to use Rayleigh computer shop. Great service and very fair on price.
D. Hand
August 2024
5 Stars
T. Hillis
July 2024
Been a customer-[PEST] for some years & always found both John & Mark extremely patient [ I'm only a spit away from 90] totally lost with technology so having them in the vicinity is a real bonus.
C. Thorne
July 2024
5 Stars
J. Kemp
July 2024
I have been a customer of the Rayleigh Computer Shop for many years now. Mark and John's knowledge, fast turnaround when servicing my computers, and for even the smallest customer services enquires, they are second to none. They are always there to help, which is good when you are really not technically minded! We are so lucky to have them. Thanks guys.
P. Miller
July 2024
Have used Rayleigh Computer Shop for quite a few years. Great service, very quick. Highly recommend.
G. Grove
July 2024
Highly recommended! Great stock of funky illuminated gaming computer cases. Expert help, friendly service. Great shop to look around for inspiration for your next project!
P. Haworth
July 2024
Great service as always, a very happy customer.
B. Robins
July 2024
Very friendly,efficient, amazing service and advice will be using them in the future 👏
M. Lee
July 2024
Great prompt service. Thank you.
P. Utting
July 2024
Very helpful, and friendly.
E. Smith
July 2024
As always great service for an oldie.
P. Barnes
June 2024
You are the most helpfull and friendly peaple I have ever come across and more than that do you both know your business, and for any doubters the answer is yes yes yes.
A. Norris
June 2024
I have been using RCS for a few years now. I always have my annual health check done. I've bought a new laptop from there and the ink for my printer. The guys are always very helpful and prices are very competitive.
H. Moore
June 2024
Thank you for a very friendly and professional service to my pc. You are always very helpful and a very prompt service. Thoroughly recommend RCS!
B. Oliver
June 2024
I always get first class service.
P. Summerhayes
June 2024
Excellent service and always ready to help.
P. Thompson
June 2024
Mark and John, are really helpful and always willing to help to keep the IT costs as low as posssible, They are very knowledgeable and always have the most up to date IT equipment.
S. Howlin
June 2024
Wonderful sevice and so helpful.Nothing is too much trouble. And very reasonable prices.
V. Amor
June 2024
Excellent and speedy service.
H. Lincoln
June 2024
If, like me, you are of a generation that isn't all that comfortable with technology; then Rayleigh computer Shop is the place to get help and advice. They always have an answer and seem to be able to solve any issue, large or small with the added benefit of making you feel more capable than you think you might be! I would thoroughly recommend them for all your computer needs no matter what you understanding or ability.
T. Cullen
June 2024
I have bought and had laptops serviced from RCS for many years. They have never failed to provide excellent service.
M. Howard
June 2024
Great service always helpful be with you all the way.
A. Govier
May 2024
Excellent service as always.
D. Cross
May 2024
Very swift and efficient service.
R. Headlam
May 2024
Always get good service and helpful information from staff here.
J. Hill
May 2024
Always helpful.
J. Pittock
May 2024
5 Stars
P. Perry
May 2024
First class, knowledgeable, professional, friendly service when buying or after sales service. Many thanks.
C. Roberts
May 2024
5 Stars
V. Hardingham
May 2024
So helpful - great customer service.
T. Garrard
April 2024
Always helpful
Friendly, knowledgeable service.
S. Hawkins
April 2024
My laptop went in for the annual health check and Norton update. Great service as ever and some new software and updates on the laptop. Thank you.
G. Gorham
April 2024
Friendly reliable service as before.
P. M
April 2024
Absolutely excellent as always. A super-fast, fuss free service. Most highly recommended. Thank you very much indeed.
H. Baker
April 2024
I brought my laptop at RCS last year and have been really pleased with it - it does everything I need! I have also been impressed with the laptop servicing offer - a service and annual Norton costs the same as for me to buy Norton directly, and the service should improve the longevity of my laptop. I use it everyday and so was wary as to when to book it in for a service - but no need, just drop it off and they'll get in done within 24 hours. All very easy and pain-free! Highly recommended!
R. Love
April 2024
Leave Your Comments: So nice to have someone who listens to problems and sorts them out cheerfully and promptly.
W. Norris
April 2024
Wonderfully friendly helpful expertise, it`s so good to be able to support local business.
C. Green
April 2024
Lap top problem sorted in no time excellent, thank you.
S. Charlton
April 2024
Always so friendly and helpful. Highly recommended.
H. Close
March 2024
Have been a customer for many years. Never disappointed with the service provided. Very professional advice and help always available. Highly recommended.
D. Hunter
March 2024
Great team, always welcoming and helpful.
A. Ball
March 2024
5 Stars
T. Adger
March 2024
5 Stars
S. Harvey
March 2024
Have visited many times and the guys are always very helpful and friendly. Also very knowledgeable.
T. Edney
February 2024
Great service as usual.
G. Neale
February 2024
Mark & John have looked after my wife and I for many years. We have always had 5 star service from them both.
S. Ebbs
February 2024
Prompt and efficient. Thanks.
B. Cooper
February 2024
Excellent service particularly for customers with very rudimentary technical knowledge.
M. Tuff
February 2024
Great service from local friendly guys.
K. Argent
February 2024
Excellent service as always from RCS.
R. Beard
February 2024
Very professional turn round never an issue with questions very satisfied with service. Thank you
F. Aylard
February 2024
Always there, always prompt, everything always .K., keep up the good work.
O. Dale
February 2024
Excellent service, patient and understanding.
D. Fairbank
February 2024
Excellent service as always at very competitive prices.
J. Stewart
February 2024
5 Stars
C. Beale
February 2024
Exerlance service as usual.
J. Amos
January 2024
The RCS has everything an amateur IT person needs. Excellent interpersonal skills, patient with the 'not so young' and being local, very accessible. Good value too!
M. Gibbs
January 2024
You are both always friendly helpful and efficient.
L. Gant
January 2024
I have being going to Rayleigh computer shop for some & have always been very happy l have received friendly service l would highly recommend them.
G. Johnson
January 2024
Friendly, knowledgeable staff. Highly recommended.
A. Cole
January 2024
very good survice.
L. Wright
January 2024
Been using this shop for years always friendly reliable excellent service.
G. Sutherland
January 2024
Very helpful and friendly service.As someone who is computer illiterate about computers but has to use them in this day and age Mark and John are very understanding.Have used them for years for buying,serviceing,and health checking our laptop.
B. Newman
January 2024
Good quick friendly service.
J. Maxwell
January 2024
Service to our computer carried out quickly and efficiently.
T. Cook
January 2024
The repair was worth every penny spent on it. The laptop is now performing as it should. Thank you.
M. Clarke
January 2024
great service as always.
C. Jones
January 2024
Mark and John are expert and knowledgeable staff who were able to solve the problem on my laptop and I would have no problem in recommending them to my friends.
J. Butcher
January 2024
John and Mark sorted out our laptops in a very timely and professional manner, great service, thanks so much.
B. Bishop
January 2024
A very efficient service!
K. Woodgate
January 2024
First class service from a local business. Friendly, knowledgable, and reliable. Why would you go anywhere else?!
J. Kain
January 2024
Health checks carried out on lap top and maim computer. All done very efficiently and staff very helpful and friendly. Would recommend to anybody.
W. Edwards
January 2024
Excellent efficient friendly service every time.
C. Pointing
January 2024
A great team,very efficient and helpful. Quick turn around on services and repairs.
P. Berry
January 2024
5 Stars
A. Heasman
January 2024
Had to get a new laptop so went into Rayleigh Computer Shop. Mark could not have been more helpful in helping me chose a new one and also getting me set up (as I'm not very tech savvy). Thanks Mark. Would highly recommend this shop.
C. Dukeson
January 2024
There staff are always friendly and helpful.
T. Scourfield
January 2024
5 Stars
N. Yianni
December 2023
Absolutely chuffed to find this shop, the owner John was a treat to deal with, so honest and knowledgeable!!! 5 stars all day long!
G. Quantrill
December 2023
5 Stars
D. McIver
December 2023
Since first being recommended to RCS I've never looked back. John & Mark are always polite, friendly and very helpful. Nothing is ever too much trouble for them and they go out of their way to help. Extremely knowledgeable and not even my screen reader software has phased them! I would highly recommend them as a first port of call with any computer purchases or problems and they'll be getting my business for as long as they are around. Thanks guys!
V. Batson
December 2023
Very helpful with all my com promblems nothing too much trouble.
B. Keech
December 2023
Efficient, reliable and friendly service.
A. Gooch
December 2023
Thank you for my new computer system. All I had to do was connect it , everything else has been transferred from my old system for me by Mark. Have used Rayleigh Computers for many years and wouldn't go anywhere else. Lovely to have support when you need it.
F. Gulley
December 2023
I couldn’t have received better care and attention and value for money when replacing my old laptop recently. Not being technologically very able the ready and friendly support I received was invaluable. The owners of Rayleigh Computers are second to none in service and friendliness.
H. Flynn
November 2023
I have been a customer for many years and would recommend Rayleigh Computer Shop.
J. Burks
November 2023
Helped me get back on track very helpful service.
K. Passingham
November 2023
Excellent personal service throughout.
J. Stone
November 2023
Very helpful guys.
B. Smith
November 2023
Quick friendly service as always.
C. French
November 2023
Excellent service. Both Mark and John are very helpful and polite. Service with a smile and very efficienty helpful.
M. Leslie
November 2023
Excellent 10 out of 10.
D. Standing
November 2023
Excellent Service and advice.
C. Wardell
November 2023
Excellent service. Mark was very helpful and didn’t make me feel silly.
V. Foley
November 2023
They always help when my printer won’t work.
J. Pettitt
October 2023
My girlfriend got an excellent new pc from these guys, and I got an even better one! Great service and value.
G. Allason
October 2023
Great service seamless transition from old to new .. all round excellent
P. Henlen
October 2023
Excellent service as usual and competitively priced too.
E. Hodson
October 2023
Two great blokes doing a great job.
M. Rice
October 2023
I've been purchasing my laptops from here for several years. Even though I have moved out of the area to Norfolk, they are still sorting any problems I have and also updating my security each year. So glad I can still ask them for help living so far away. Thank you.
D. Hillier
October 2023
I've bought my laptops and had them serviced by Rayleigh Computer shop for many years and always received an excellent service. Competent, knowledgeable friendly and quick. I'd thoroughly recommend RCS to anyone.
A. Shelley
October 2023
Excellent service. Competitive prices. But, great service.
G. Paddon
October 2023
Always very helpful
A. Sugg
October 2023
Excellent service from two highly knowable chaps. We travel to them from Suffolk, that says it all!
D. Heard
October 2023
Needed a new laptop & having used RCS in the past was more than happy to purchase this from them. Very helpful man (Think it was John) set up new laptop & transfered everything from my old (still working but painfully slow) machine, keeping the layout etc exactly the same. New laptop is faster than the speed of light so very happy customer.)
J. Davey
October 2023
Very helpful staff and very prompt service. First class.
T. Ellis
October 2023
My annual health check resulted in some strange happenings with Excel performance. These were, however, quickly resolved with remote access and all is now well.
D. Briant
October 2023
5 Stars
G. Barrett
October 2023
Health check carried out efficiently
J.K
October 2023
I found The Rayleigh Computer Shop on google when i was searching for a new gaming PC. I have to say the service was excellent, Mark was friendly and gave me some great advice and info.
Would definatley recommend!
Thanks Mark!
M. Abbott
October 2023
I have entrusted my computer servicing and sercurity to Mark & John for over ten years. Never let me down and happy to help with any tech problems. Not sure how I would cope without them.
H. Pratten
September 2023
Always so helpful & the best service for computers. Do not go elsewhere, this is the best!
C. Gilbert
September 2023
Excellent service and advice.
D. Green
September 2023
First class service repairing PC's . Always Friendly and give great advice on anything to do with Computer's.
R. Woods
September 2023
Unfailingly excellent advice and service - nothing is too much trouble. Always very polite and understanding. Thank you.
T. Joyce
September 2023
5 Stars
S. Gibson
September 2023
Always friendly and helpful without making me feel like an idiot. My computer is serviced and updated annually and has been for over five years now........wouldn't use anywhere else.
KeithM-93
September 2023
Took in a very weary old computer which wouldn't boot and later the same day walked out with a refurbed and updates done with all my 'stuff' on it. Great Service
P. Allen
September 2023
Very helpful and professional. Very patient when dealing with computer literate customer.
K. Newbon
September 2023
Helpful and efficient.
J. Jones
September 2023
Very helpful, knowledgeable and friendly staff.
C. Mallard
September 2023
I find them efficient, helpful and reliable. I know if I have any problems they would solve them for me.
D. Saunders
September 2023
Just had first service and good to know all is well.
T. Maton
September 2023
Always so helpful in the shop (even though I’m a complete techno phone). Purchased my laptop here a year ago and just had its annual service. Gives me peace of mind to know my laptop is working well. Definitely would and have recommended them to friends.
J. Clare
September 2023
professional, helpful and very polite. Excellent service
M. Pearson
August 2023
Always helpful reliable and local.
C. Panrucker
August 2023
Good Service and friendly staff.
M. Smith
August 2023
5 Stars
P. Lushey
August 2023
John and Mark always provide a good service.I would have no hesitation in recommending them to my family and friends.
G. Findlay
August 2023
5 Stars
M. Spittles
August 2023
First class service as always.
J. Parminter
August 2023
Extremely helpful.
C. McWilliams
August 2023
Very reliable.
S. Miller
August 2023
Have used Rayleigh Computer Shop for quite a few years.
Great service, very quick. Highly recommend.
D. Esgrove
August 2023
Excellent service from John I highly recommend this store, he knows what he is doing and continued to persevere when the job got difficult, very impressed thankyou.
D. Day
August 2023
Excellent shop, always great professional service.
J. Kemp
August 2023
5 Stars
D. Hayton
August 2023
5 Stars
C. Thorne
August 2023
5 Stars
T. Thomas
August 2023
I am not very knowledgeable about computers just the basics. I bought a desktop a few years ago and now just bought a laptop both from Rayleigh Computer shop. I find the staff friendly and knowledgeable. They were able to advise but didn't try to sell me more than I needed. They also do repairs etc. I would definitely recommend them to anyone.
M. Howard
July 2023
Excellent so helpful patience with any of your problems been a customer for many years.
S. Taylor
July 2023
5 Stars
M. Winslow
July 2023
I can thoroughly recommend Rayleigh Computer Shop. We have been using them for a number of years now for servicing our PC/anti virus etc. With John and Mark’s assistance they have set us up with a new PC, screen etc, transferred every from our old PC and bent over backwards to help with a few teething problems that us ‘golden oldies’ needed assistance with.
E. Streeter
July 2023
Excellent service as usual.
D. Kemp
July 2023
5 Stars
P. Haworth
July 2023
Always excellent service from friendly helpful staff 10/10.
S. Eley
July 2023
I have known Mark for many years now and always happy to leave my computer with him or John for the day for health checks and problem solving. Great shop as well with plenty of good products to buy.
M. Lee
July 2023
5 Stars
J. Metcalfe
July 2023
Always listens to what you want, no hard sell.
M. Palmer
July 2023
5 Stars
D. Perkins
June 2023
Well done Boys. Keep up the good work.
T. Cullen
June 2023
I have used RCS for a number of years. Always good service and advise.
H. Levy
June 2023
RCS are always helpful, patient and very professional however large or small a problem I may have. Very happy.
T. Edney
June 2023
Great help and service as usual.
B. Fraser
June 2023
Always there for customers . People you can rely on to do things properly. Thank you